Shipping policy

Shipping Policy – France

Thank you for shopping with us! This page outlines our shipping policy for orders to France, including delivery times, customs, and import duties. Please read carefully to avoid delays.

1. Shipping Destinations

We ship to all regions of France, including mainland France and Corsica. Currently, we do not ship to French overseas territories.

2. Shipping Methods & Estimated Delivery

We offer the following shipping options to France:

Shipping Method Estimated Delivery Time* Notes
Standard Shipping 5–10 business days Affordable option, trackable
Express Shipping 2–5 business days Faster delivery, trackable
Economy Shipping 10–15 business days Cost-effective, slower delivery

*Delivery times are estimates and may vary depending on customs clearance and local postal services.

3. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • You will receive a tracking number once your order is shipped.

  • Please ensure your shipping address is complete and correct to avoid delays.

4. Customs, Duties & Taxes

Since France is part of the European Union (EU):

  • Customs Duties: Orders valued at more than €150 (CIF — Cost + Insurance + Freight) may be subject to customs duties.

  • VAT: All orders shipped to France are subject to 20% VAT regardless of value.

  • Responsibility: Import duties and taxes are the responsibility of the buyer unless otherwise stated.

  • For parcels valued under €150, sellers registered under the EU Import One Stop Shop (IOSS) scheme may collect VAT at checkout, so no additional charges apply upon delivery.

Please note: Missing or incorrect customs documentation may delay your order.

5. Prohibited & Restricted Items

Certain items cannot be shipped to France or require additional permits, including:

  • Hazardous materials

  • Certain food and agricultural products

  • Items restricted by EU or French law

If your order contains restricted items, our team will contact you before shipping.

6. Lost or Damaged Shipments

  • We are not responsible for delays caused by customs or the local postal service.

  • If your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue.